The One Platform offers the possibility to generate a status page for your applications and registered dependencies in your digital product. This page is modular and customizable according to your needs or those of your clients. You can configure which applications and dependencies you would like to monitor in a macro manner (only the overall status of the application) or, if you prefer, individually for each component.
On the status page, you can track the current status of an application or dependency, indicating whether it is operational, partially operational, or non-operational, along with the average response time of the respective component. This helps you understand not only if the component is operating normally but also how long it is taking to respond to end-users.
You can also monitor incidents that occurred in the last seven days on specific days and their current status, making it public whether the incident has been resolved or if the status remains ongoing. Only incidents and application dependencies configured to be displayed will be presented.
Internal metrics or confidential operational information are not displayed to the engineering and product team; they can only be monitored in the Resilience Matrix.
Creating a Status Page:
To create a status page, go to the menu on the left side of your screen and click on "Status Page." On the next screen, you will see a list of all the status pages that have already been configured. To create a new status page, click on "New" located at the top right.
In the editing screen, upload the logo for your status page by clicking on "Upload." Customize the name of the status page, the URL, and the components you want to highlight on this specific status page. First, enter a name that will be displayed on your status page. By default, we use the same name to create the URL slug, but this can be customized if desired. It is not mandatory to have the same name and slug. Below the name and slug, you can add a description of your status page in the "Subtitle" field and choose whether to enable the subscription feature for your clients' use, With this function activated, your customers will be able to receive notifications about updates on the status page by clicking the "Subscribe to Updates" button.
Then, fill in the phone number to receive it via SMS or Webhook.
Note: Due to telephone operator transactions, SMS's may take up to 15 minutes to arrive.
Following these primary settings, the status page components are displayed, which are divided and configured by groups, and within these groups, the desired applications and dependencies are shown for each separation. At this stage, there will be two blocks: "My Resources" and "What will be shown on your Status Page."
The “My Resources” field will contain your products registered on the platform, with their names pre-registered on the application pages. External Integration and Synthetic Monitoring will also appear if you have them. In “What will be shown in your Status Page”, this is what will be presented on your status page and made public.
Click on the "ADD Group" button, and a component icon will be placed in the right block. Name the group in the available field and drag an application or dependency under the created name. This configuration works as a drag-and-drop function, meaning you can simply select and drag the components from one block to another and drop them into the desired group.
If you want to edit the name of any of the components to appear on the status page, hover your mouse over the name of the desired component and click on the pencil icon that appears next to it. To hide a component from the status page, click on the eye icon that will also appear next to it. An open eye means that the component will appear on the status page, while a closed eye with a slash across it means that it will not appear.
The show/hide function is solely for the display on the status page, but the hidden component will still affect its status.
Tip* - If you only want to show the status of your monitoring and not the uptime, simply create a group, add the monitoring that interferes, and hide the monitoring, so only the group status will appear on the status page, not the Uptime.
After configuring as desired, click on "Save," the button at the end of the page.
The URL for the public status page will be generated after completing the steps described above, and the name and slug will be available just below it.
You can see how your status page will be displayed in the example below:
If your application is undergoing scheduled maintenance on the One Platform, it will be displayed on your status page as follows:
**For Synthetic type monitoring, receiving updates via SMS is under development and will soon be available on the platform.
For questions, inquiries, or technical support, please contact us through the chat on the ElvenWorks platform or on our website.