Expanding more and more notification channels to improve the efficiency of your development team for incident alerts, you can also enable notifications via WhatsApp.
Before starting the team configuration, it is necessary for the registered users in the team to have their mobile numbers validated on the platform. Otherwise, you won't receive the notification. To validate the mobile number, click here.
To set up WhatsApp as a notification channel, click on "Teams" in the platform's side menu and select the team that will receive the alerts. If you want to create a new team, click on the "New" button in the top right corner of the screen and follow the steps.
When you access the settings of the selected team, click on the "Notifications" tab in the top bar and enable the option "Send a notification to WhatsApp." After enabling this function, you can select which team members will be notified and then click on "Save" to finish the setup.
Notifications are sent only to individual contacts, and there is no option to send notifications to groups. Please note that only users who have their mobile numbers validated can receive alerts.
For questions, inquiries, or technical support, please contact us through the chat on the ElvenWorks platform or on our website.