Configuring a Maintenance Window

The Maintenance Window feature is designed to ensure that the metrics available in each application are not affected by a scheduled maintenance period. During this maintenance window, the application is taken offline for a specified duration to receive updates or perform other maintenance tasks.

This functionality is available for all types of monitoring in the platform and can be manually configured by accessing the application's settings through the tools icon located next to the application's name.

How to configure a Maintenance Window:

1. Click on the tools icon next to the application's name.

2. A settings window will open, allowing you to set the start and end time for the planned maintenance window.

3. Define the days and time period during which the maintenance window is scheduled.

4. Once you have selected the days and specified the start and end times, click on "Save" to finalize the configuration.

The Maintenance Window will automatically start at the chosen time and day. To confirm that it is set up correctly, check if the tools icon displays an orange dot, indicating that the configuration is active. If you need to edit, delete, or confirm the settings, click on the tools icon again.

If the maintenance is completed before the scheduled end time and you want to finish the Maintenance Window manually, you have the option to do so by clicking on the "End maintenance" link, located in the top orange bar that appears as soon as your Maintenance Window begins.

Your customers will have visibility of your scheduled maintenance through the Status Page.

For questions, inquiries, or technical support, please contact us through the chat on the ElvenWorks platform or on our website.