To enable notifications for the Call Rotation you must validate the Telegram ID, which is a function for on-call workers and alternate team schedules. So, each user must individually validate their ID.
To perform this validation, click on "Account" in the side menu of the platform, and you will access the page with your registration details. Fill in your name and your phone number in the respective fields, and then click on "START BOT CONVERSATION."
You will see a Telegram page, and you will need to log in to your account to proceed. Click on "SEND MESSAGE" or "OPEN IN WEB," and then click on "START" at the end of the conversation page.
In the chat, type /mychatid, and the bot will respond with your ID number. Copy and paste the number into the Telegram ID field in the platform, and then click on "Save."
Once you have completed the Telegram ID validation process, you can now proceed to configure Telegram in the Call Rotation.
For questions, inquiries, or technical support, please contact us through the chat on the ElvenWorks platform or on our website.
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