The Elven Works platform automatically monitors, sends alerts, and manages incidents in the application and its dependencies, registered in your digital product, based on information received through an internal agent, webhook, and external agent.
When registering your digital product's application on the platform, you can observe the latency and percentiles graph, which provides information about the application's response time and any abrupt changes in deployment cases.
The percentile graph provides users with an early analysis of the application's health, as shifts between percentiles can indicate potential disruptions, instability, or a negative impact on the user experience.
To proactively anticipate incidents in your digital product, you can create a percentile degradation alert for the desired application. This way, the assigned team will be notified in advance and can work proactively to address any potential issues in the application, minimizing unexpected disruptions in the user experience.
To set up these alerts, follow the step-by-step guide below:
- Access the application for which you want to configure alerts and click on "Response Time Degradation," located below the application information. This will open a dialog box.
- Activate the desired options and enter the percentage of degradation that will be tolerated in the application. If the response time exceeds this value, an alert will be generated.
Once you have completed the configuration, click on "Save" to finalize the process.
Once there is a degradation in the application, as indicated by the latency graph, your team will be notified through the communication channels registered in the "Teams" section.
For questions, inquiries, or technical support, please contact us through the chat on the ElvenWorks platform or on our website.